Frequently Asked Questions
There’s no such thing as a silly question
Well, maybe there is, but go for it anyway
Trust me we’ve heard it all, so if you’re new to this world, please just ask, we’re here to help.
Or see if the answer is listed below first…
FAQs
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We can, but it’s better if you can visit the shop. On the other hand, we understand that’s not always possible. So if you email through as much information as possible, we’ll give you a ballpark cost, and refine the numbers as we go. At least we can get the conversation started, and see where it goes from there.
Email us your question now -
We can turn around pretty quickly if needs be, but it’s usually 10-14 days for most picture frames. There are over 2000 mouldings available, which is too many to stock so we have to order in, wait for it to arrive, then manufacture and fit the picture to the frame.
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Yes indeed. In fact we do quite a lot of this. Whether you’ve moved house and your picture frames don’t match anymore, or your tastes have changed over the years. We can help.
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I’m afraid not. We make custom picture frames, tailored to the artwork, and then secure the picture with traditional hinging methods. Ready-made frames are available at Ikea, Spotlight, Officeworks and Kmart. More locally at Foto First, in Church St, Brighton, and you can get high quality Australian frames at Frames Readymade, in East Brunswick.
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It’s more than buying an off-the shelf picture frame, but considering how long it will last, probably not as expensive as you think. If you want an estimate just bring your picture in, and we’ll figure it out. Or if you want to email through the details, we’ll see what we can do.
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Yes, depending on the damage that is. If it’s too far gone however, we can source an identical (or very similar) picture frame, or help you select something new.
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Anything you like. Seriously. An old shoe, a book or an ancient manuscript. If you’re not sure, bring it in we’ll let you know if you’re crazy - or not.
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Anything that’s important to you. Whether it’s a beautiful piece of art, an old photograph or a finger painting. If it means something to you, it means something to us, and we’ll frame it.
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Indeed we do. We’ll open up the frame, clean all the fragments away, cut new glass and fit it to the frame. And it’s all done in-house, so we have complete control over the process.
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Yes, depending on the damage. Bring it in, we’ll have a look and let you know.
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Nope. But we know some people who can. Click here for details.
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Yes, although it depends on the frame. Some aren’t strong enough to secure a hanging wire to. Bring it in if you can, we’ll take a look.
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I’m afraid not. Quality printing is a specialised service, with a wide variety of options available to the discerning photographer. If you’re looking for some guidance in that regard however, we’re happy to help. Give us a call and we’ll point you in the right direction.
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Of course! Bring in the print of your photo and we’ll figure out the best way to preserve it, and present it to the world.
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Yes, in fact we do quite a lot of this kind of work.
Jerseys, medals, commemorative clothing, head dresses and much more. Send us an email with a description of the item and we can help you out.